Our Vision, Mission & Values

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Guiding everyone at Freightways

Our Vision

To serve people and facilitate the exchange of ideas, innovation, products and technologies across borders through innovative, sustainable, responsive, effective and efficient freight forwarding and 4PL consultancy solutions.

Our Mission

To support our customers in the pursuit of their mission by proactively and consistently delivering on their expectations(service-wise, cost-wise , quality-wise, time-wise, product-wise) from us while addressing the major challenges of our time.

Our Values

Collaborative working is at the heart of everything we do at Freightways. Using our years of experience, we will work with you to safely deliver a bespoke, personal solution that is competitive and innovative. Our aim is to be a leading customer focused global supply chain logistics company-applying insight, service quality, and innovation to create sustainable growth for business and society.

We listen to our customers to ensure that we plan and deliver effective and efficient solutions that meet their needs

We care, we listen & deliver

We are driven to constantly improve and are always seeking new ideas and ways to deliver more creative, cost effective solutions, that exceed expectations.

We are creative & innovative

We are devoted to ensuring that our solutions are managed with a key focus on social and environmental awareness and maintaining high standards of health and safety.

We are accountable

We are a people business and aim to forge long term relationships with our clients, employees, supply chain partners and the community.

We value relationships

Our brand promise

Delivering on your expectations

summarizes our philosophy. It’s what we aim to deliver time and time again: a more prosperous future built through stronger relationships and ties across the world with all our stakeholders – customers, colleagues, partners, and society.

Our approach

At every step of the supply chain, we can unlock value and play a key role in our customers’ ambitions to grow their business.

Building on a wealth of international expertise, local know-how, flexibility and forward thinking, we pay an utmost attention to partnering with our customers to face their challenges and opportunities head-on to seamlessly create logistics solutions that serve the best fit.

We seek to listen to our customers, understand their needs, advise options, ensure transparent communication regardless of the situation, proactively rise to solve arising challenges and treat your cargo as our own.

What sets us apart

LARGE & FLEXIBLE

Freightways: a large & flexible player with global end to end capabilities to facilitate your volume fluctuations or enter in new sales markets for you.

PARTNERSHIP

We will be a proactive and collaborative partner who contractually commits on our promises to customers.

INNOVATION

Innovative, customized & integrated systems designed for your supply chain needs.

SUSTAINABILITY

We will reduce the impact on the environment through optimized planning and a sustainable operation.

TEAM

We will promote equality & diversity across our operations and offer great careers as part of the Freightways team

Our Philosophy

Delivering On Your Expectations

  • Freightways offers integrated, end-to-end logistics solutions to deal with the complexity of today’s supply chains
  • Our global coverage allows us to serve you anywhere around the world
  • Through our Lean culture and Operational Excellence we address increased demand for operational efficiency and flexibility
  • Our ability to structure operations around customers’ KPIs and robust industry experience helps us stay focused on your specific logistics needs and deliver value-added service
  • We run our business in an environmentally conscious way
  • Through Freightways's Control Towers around the world, we control and provide visibility on the flow of goods and information across 160 countries.
  • Our Customer CRM gives our partners 100% visibility 24/7/356 on shipment status, progress from anywhere, and anytime.
  • All these together help us optimize cost & performance throughout your supply chain.

What our clients say

Freightways is our sole logistics service partner. They provide freight, customs clearance, transport and warehouse management services to us.
They seek to understand our needs and requirements, understand our industry and freight forwarding very well on matters permits, compliance, urgency, exemptions, regulatory, timely clearance and special requirements. True to their motto, they deliver on their promises and meet our service levels expectations

Pauk K. -Shipping Manager, Aid & Relief Manufacturer

Freightways has been our appointed international freight forwarding partner for a while. They understand the pharma industry and freight management on matters permits, compliance, regulatory and temperature requirements. They are responsive & cost conscious as well. We recommend them for any logistics-related requirement



Francisca M. - Head of Imports, Healthcare Manufacturer (WHO-PQS Compliant)

Freightways is our dedicated air freight forwarder. Their air freight global network and presence in more than 160 countries including in all our major origins has enabled us have a partner that creates value for us. They have better rates, a strong sense of urgency and flexible than most multinationals




Sunil M. - Managing Director, FMCG Manufacturer

They are one of the best forwarders to deal with. Their communication is top notch 👌, efficiently excellent in service delivery and I highly recommend them if you are tired of bad service from your current freight forwarder.... keep up the good work Freightways👍





Winnie K. -Head of Supply Chain, Pharma Importers & Exporter

Freightways has been our main freight forwarding partner for the last 5 years. They are knowledgeable, responsive, cost conscious and treat our cargo the way they will treat their own. We recommend them for any logistics related requirement






Henry M. - Supply Chain manager, Medical Diagnostics Importer

Freightways is our sole freight forwarding and customs clearance. They are a true partner that transcends just being a transactional agent because they advise us, treat our cargo as their own and their customer CRM tool ensures we have updates and visibility on the progress of our shipments across the globe 24/7/365




Gerald K. - Imports Manager, A diversified group with interests in manufacturing, import, export, agriculture

Freightways is our freight forwarding and supply chain partner. They fully understand the industry and meet our timelines including Just-In Time delivery for our components, spare parts and accessories







Mike. G -Head of Supply Chain, Leading Automotive Aftermarket Importer

Freightways is our sole import and export partner. They listen to us, seek to understand our needs and craft unique solutions to meet them. How they manage to get freight rates that are better than the carriers still surprises me






John W. - Managing Director, Industrial Importer