Comprehensive Customer Dashboard
Today’s consumers, more informed and tech savvy, want autonomy and expect instant access to information when it comes to interacting with companies they do business with. They want the ability to find answers and solve issues independently, on their own schedule, without long waits on hold, or sending emails without knowing if or when they’ll receive a response.
At Freightways, our clients are granted access to a branded dashboard that offers a convenient way to manage tasks. This space allows clients to streamline their operations, including reviewing offers, managing bookings, monitoring shipments, and handling invoices. It also incorporates an action notification system which is an integrated alert system that informs clients of crucial actions and updates in one place
