Our partner is the leading supplier of relief materials to the humanitarian sector
The Challenge
- Total of 8*40ft containers of much needed raw materials.
- Freightways requested by the client to handle customs formalities and transport to the customer premises.
- As an EPZ manufacturer, our partner is exempt from paying duty and VAT
- The vessel delayed in discharging cargo at the port of Mombasa and our partner had a committed start of production date with their client visiting same day
The Freightways Solution
- Ensured all documentation in place 5 days before the vessel arrival.
- Dedicated a team both at Mombasa Port and ICDE Nairobi to handle release formalities.
- Planned the days before delivery date with clear actions, responsibilities and performance indicators.
- Initiated releases with the shipping line & lodging of the entry 1 hour after manifest publishing.
- Kept our partner informed consistently both on progress, new developments and expected delivery date
Our Achievement
- Delivery of containers as per the committed timeline
- Smooth handling of customs and regulatory formalities with no hitches.
- Our partner was able to start production as scheduled
- Our partner incurred 0 storage or demurrage surcharges
- Our partners client was happy with production progress when they visited.
- Got awarded another 12*40ft shipment due to our excellent service